Privacy policy

Aurum De London respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you shop with us.

Information we collect

We collect information you provide when you place an order or contact us, such as your name, delivery address, email address, phone number, and payment details. Payment information is processed securely by our payment providers and is not stored on our servers.

How we use your information

  • To process and deliver your orders
  • To communicate with you about your order
  • To respond to your enquiries
  • To improve our products and service

Sharing your information

We only share your data with the third parties needed to fulfil your order, such as couriers and payment processors. We never sell your personal data.

Your rights

Under UK data protection law you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at contact@aurumdelondon.com.

Company details

  • Business name: Aurum De London
  • Registered address: 12 Hammersmith Grove, London, England, W6 7AP
  • Email: contact@aurumdelondon.com
  • Phone: +44 7480 254504
  • Customer service hours: Monday to Sunday, 8:00am to 5:00pm GMT. We aim to respond within 2 hours.